Terms & Conditions

Our Terms & Conditions

Vehicle Standard

All vehicles are thoroughly cleaned inside and out before any deliveries are made. A charge of £20.00 will incur if the vehicle is not clean upon its return.

Rental Requirements

All hirers must present a full driving license (held for at least 3 years), a valid passport and two additional forms of ID (i.e. utility bill, bank statement, etc)

The minimum driver's age is 25 years for Band 1 and 30 years for Band 2.

Deposit & Excess

Every vehicle on hire requires a deposit to secure the booking. Our insurance carries out an excess which is to be held whilst the vehicle is on hire, please contact us if unsure.

Drivers

Only the hirer is permitted to drive the vehicle. Additional drivers are charged at £50.00 per day.

Fuelling

All vehicles leave with a full tank, you will be required to bring the vehicle back with the same amount or pay the surcharge. In event, that vehicles are delivered, fuel used is the sole responsibility of the hirer.

Delivery & Collection

Deliveries within the 5 mile range are free, whereas any excess miles will be charged. Prices available upon application.

Fines/Penalties

Any parking/speeding fines are the sole liability of the hirer. We will pass all information on our hirers on to the relevant authorities for them to collect fees. Please note an administration fee will apply.

If travelling in the congestion area you must inform the office so that this can be paid. Failure to do so will result in extra administration charges.

Cancellation Policy

A minimum of 48 hours notice is required for cancellations. Cancellations made within 24 hours will be charged at 50% of the rental charge. Last minute cancellations will be charged at the full rate. Elite Car Hire.co.uk Ltd reserves the right to cancel bookings at our own discretion.

Full Terms Available on Request